Introduction
Eager can automatically crosspost your Notification Feed posts to a connected Twitter account. This is especially useful if you want to announce new features, special website issues, or just have general announcements that you want to share on your Twitter social media account.
Using this feature, you can save time from having to create a separate Tweet post.
Requirements
Before you get started, you will need to have set up a Twitter account. For information on this, please visit Twitter.
Connecting To Twitter
In order to post to your Twitter account on your behalf, Eager needs special permissions. Due to the way Twitter's API is set up, we will require the ability to read and write tweets although we don't read any information from your account. Unfortunately, this is a limitation on the side of the Twitter's API permission settings.
Note: Your Twitter API credentials are encrypted at rest.
To get started, click on Twitter in the Notification Feed side menu bar:
Once there, you can click on Connect Your Twitter Account:
This will redirect you to Twitter where you'll need to login. Once verified, Eager will attempt to connect to your Twitter account. If successful, you will be notified immediately that you can close the window.
How Tweeting Works
Tweets are automatically posted when you create a new Notification Feed post. As a result, you do not need to manually trigger this process or take any additional action.
Viewing Your Tweet
To view the tweet, navigate to the post and click on the one you have created. On the sidebar, you should see something like this:
Click on View Tweet to be redirected to your tweet
Troubleshooting
If you don't see your tweet, there may be a number of reasons.
First, try to reconnect your Twitter account. Your credentials may have been reset by Twitter for an unknown reason, and we may require you to re-authenticate.
The other common reason for tweets not showing up is due to a Twitter API limit error or if your post is too similar to an existing tweet already present in your timeline. Twitter does not allow multiple successive tweets (also known as status updates) that are too similar.
If you're having trouble with this, please reach out to us for assistance.
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