Quickly and easily create a knowledge base that your users will love to use
Every SAAS app needs one.
Yes, we're talking about documentation. A way for your users to figure out how to do things in your app when your customer support is not available.
Documentation Site (or a knowledge base) is a necessary part of all software products, no matter if your product is big or small. Eager's Documentation Site comes with:
It would be great if users would be able to figure out what your UI designer was thinking, wouldn't it?
Unfortunately, what's easy for your team may not be easy for your users - althought we try, right? Without a good set of guides to help your users, your customer support will need to be there to help whenever a user is stuck. When your support team is sleeping, for example, your users won't be able to figure things out on their own.
Did you know that many prospective customers take a look at your guide to see if the feature they need (and want) is present?
That's right. Your documentation is a way to let users discover your product without signing up for a trial. With our Documentation Site, you can add pictures and embed videos to not only help guide your existing customers, but let new customers learn about your features.
Wouldn't it be great if your customer support team could answer customer emails by referring them to your user guides?
Our Documentation Site and Shared Inbox product were designed to allow your support team to quickly search and insert links within email resposes, directing customers to your documentation. This certainly will save your support staff a lot of unnecssary and repetitive typing.
Have you seen our launch special?
If you're not satisfied, contact us within the first 14 days and we'll send you a full refund.
For a limited time...
We will be offering our early access customers a very, very special deal. For one week only, customers who sign up and pay for an annual subscription will pay a recurring price of only $79 USD per year.
Recurring annual discount
2 team member seats
2 Shared Inboxes
2 Documentation Sites
2 Notification Feeds
2 Help Widgets
🔨 Hand crafted in Toronto, Canada by @geetfun
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